Job for Application Support Analyst - UAE

Job for Application Support Analyst - UAE
Sunday, January 17, 2010
For a large JAFZA-based multinational.
Salary: Up To Dhs 14,000.

Reporting to the Senior Analyst, you will be responsible for the

• Efficient support of group applications and responding to issues logged with the helpdesk as well as assessing business impact and priority.
• You will test software fixes and other solutions, facilitate solutions delivery, provide local incident reporting and perform in the field, troubleshooting duties when required.
• You will have knowledge of MOVEX and have good SQL skills.
• Knowledge of ITIL best practices for Service Support an advantage.
• You must be a business performance focused individual with exceptional customer service skills.
• You must have a supportive and constructive approach with knowledge of business and application processes.

To Apply Email CV to it@bacme.com with Ref. LB1001-102.

Your application and personal data will be processed in accordance with our privacy policy, which can be viewed on www.bacme.com/privacy | We regret that only shortlisted candidates will be contacted.
BAC Middle East,
120 Sultan Business Centre, Dubai (next to Lamcy Plaza).
Hours: Sun - Thurs 8:30 - 5:30pm.
Helpline Tel. 04-3360350.